Frequent Questions

  • Is it necessary to have an account to shop on
    • Yes. One needs to register to shop on
  • How do I know my order has been confirmed?
    • Once your payment is authorized and your order is completed, you will receive an email from confirming the order placement. You would be provided with the order number, details of the order and the amount you have paid. You will also receive an SMS confirming the same.
  • How do I check the current status of my orders?
    • Click on ‘Orders’ in the ‘My Account’ to get the complete details of your order including the current status.
  • Does Ricogal deliver outside India?
    • You can place orders from all over the world and we ship to all countries.

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